Frequently Asked Questions
Everything you need to know about your SHEATH experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After your package ships, we will send a tracking number so you can monitor its journey to your doorstep.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
Do you offer international shipping?
Yes, SHEATH ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How should I care for my SHEATH garments?
To maintain the quality of your clothing, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.